Shipping policy
Shipping Policy
Shipping Information
At Loxley Drugs, we proudly serve customers locally in Baldwin County, Alabama and ship select items across the United States.
Processing Time
Most orders are processed and shipped within 1–2 business days. Orders placed on weekends or holidays will begin processing the next business day.
You’ll receive a confirmation email with tracking information once your order has shipped.
Shipping Rates
- Orders under $75 ship for a flat rate of $9.95
- Orders of $100 or more qualify for free shipping on eligible items
Shipping rates are calculated based on eligible merchandise only.
In-Store Pickup
We offer FREE in-store pickup at our Loxley, Alabama location for most online orders.
You’ll receive an email or text notification when your order is ready for pickup.
Pickup Address
Loxley Drugs
2140 East Relham Drive
Loxley, AL 36551
Oversized & Pickup-Only Items
Some oversized, fragile, temperature-sensitive, or specialty items may be marked as In-Store Pickup Only and are not eligible for shipping.
These items will clearly display pickup-only messaging on the product page and at checkout.
Shipping Restrictions
At this time, we only ship within the United States.
Certain pharmacy-related items, regulated products, or manufacturer-restricted items may not be eligible for shipment.
Lost, Delayed, or Damaged Packages
Once an order has been transferred to the shipping carrier, delivery times are outside of our control. However, if your package arrives damaged or appears lost, please contact us and we’ll do our best to assist.
Questions?
If you have questions about shipping, pickup, or product availability, please contact us:
📞 (251) 964-5330
📧 loxleydrugsandgifts@gmail.com